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Report doesn't run through BO launch pad

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Hi,

 

I have created couple of analysis for office report and these reports work fine when I run it through desktop client.

 

However when I saved these report to portal and trying to run through  the launch pad. It downloads a file with extension SAPAOX and the file loads in excel and it loads the analyser as well but no data gets loaded and all sheets are blank.

 

I get below message in the background.

 

error.png

 

 

I am on Analysis 1..4 SP9 and windows 7, 32 bit. MS office 2007.

 

Thanks.

 

here is the log file content.

 

- Error:General .NET Exception:

The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-10-29T17:38:47| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-10-29T17:38:48| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-05T17:00:35| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-06T12:33:24| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-06T16:05:11| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-06T18:09:15| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-06T18:18:32| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Process has exited, so the requested information is not available.

   at System.Diagnostics.Process.EnsureState(State state)

   at System.Diagnostics.Process.get_MainWindowHandle()

   at com.sap.ip.bi.pioneer.core.launcher.CrOfficeGetterHelper.GetApplication(Process iProcess)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.TryFindApplication(Process iProcess, CrOfficeGetterHelper

 

 

iGetAppl)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.GetExcelApplication(CrOfficeGetterHelper

 

 

iOfficeGetterHelper, Process iExcelProcess, Int32 iMaxCount)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.StartNewExcelApplication(CrOfficeGetterHelper

 

 

iOfficeGetterHelper, Boolean& iTryToUseRunningProcess, Boolean iCreateNewProcess)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartNewOfficeApplication(CrOfficeGetterHelper

 

 

iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-19T12:12:25| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Could not start (or attach to) Excel Application

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartNewOfficeApplication(CrOfficeGetterHelper

 

 

iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-19T13:12:47| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))

   at Microsoft.Office.Core.COMAddIn.set_Connect(Boolean RetValue)

   at com.sap.ip.bi.pioneer.addins.officewrap.COMAddinWrap.set_Connect(Boolean value)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect(ICrCOMAddIn lAddin)

| 2014-11-19T17:08:04| com.sap.ip.bi.pioneer.core.launcher.CrLauncher.EnsureAddinConnect() ()
- Error:General .NET Exception:

Could not start (or attach to) Excel Application

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartNewOfficeApplication(CrOfficeGetterHelper

 

 

iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-20T11:39:27| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Addin returned an error. Check logfile of the addin!

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.LaunchWithFile(ICrCOMAddIn iPioneerAddin)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-20T19:37:35| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Addin returned an error. Check logfile of the addin!

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.LaunchWithFile(ICrCOMAddIn iPioneerAddin)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-20T19:44:39| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Addin returned an error. Check logfile of the addin!

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.LaunchWithFile(ICrCOMAddIn iPioneerAddin)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-20T19:50:11| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()
- Error:General .NET Exception:

Addin returned an error. Check logfile of the addin!

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.LaunchWithFile(ICrCOMAddIn iPioneerAddin)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2014-11-21T12:16:16| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()

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