I created the universe - with no limits that I know of.
When I or my user runs a BO report on the universe, the result set is limited to 5000 and the report then sorts only the first 5000 rows for display.
I changed the script to also sort by the Group by columns and then I could tell that it was not truly retrieving all rows prior to adding the sort.
My user has been useing the export to excel inorder for comparing data in the current process to the data in the universe. We expect 18000 rows.
What could I have done? Nothing on purpose 