Chart not working as expected

Hi,

I am new to Analysis for Office.

I have created a new cross tab and added a chart via the ribbon.

The members are not spitting across the bar chart rather just displaying under one bar. I also get an error message "Cannot calculate chart series. Hide the totals/expanded hierarchy nodes on the grid and try again (ID-108003)"

Any ideas what the problem is. I deactived the hierarchy, made sure totals are not displayed, swapped axis and still no joy.

Thanks,