Version 1.4 "The Launcher is Exited with Error" when trying to start up

I have a user that has Analysis for Office v1.4 installed on her machine. She's using Windows XP and Office 2007 and when we try to start up Analysis Excel opens but no splash screen comes up. When I close Excel the attached error message comes up with the text of "The Launcher is exited with error, see log file for more details.". The log file text is:

- Error:

General .NET Exception:

Process has exited, so the requested information is not available.

   at System.Diagnostics.Process.EnsureState(State state)

   at System.Diagnostics.Process.get_MainWindowHandle()

   at com.sap.ip.bi.pioneer.core.launcher.CrOfficeGetterHelper.GetApplication(Process iProcess)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.TryFindApplication(Process iProcess, CrOfficeGetterHelper iGetAppl)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.GetExcelApplication(CrOfficeGetterHelper iOfficeGetterHelper, Process iExcelProcess, Int32 iMaxCount)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncherUtils.StartNewExcelApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartNewOfficeApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.core.launcher.CrLauncher.StartApplication(CrOfficeGetterHelper iOfficeGetterHelper)

   at com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main(String[] args)

| 2013-11-21T09:48:42

| com.sap.ip.bi.pioneer.addins.launcher.Launcher.Main() ()

 

After opening excel again I was able to manually activate the Analysis COM Add-in and use the program as usual. However, after I exit and try to re-launch I have to manually activate it again. I saw one "fix" that mentioned copying the dlls from the temp install files into the Analysis folder but that didn't fix it either. We've used the same install on other machines with the same configuration without incident. Any ideas?

Thanks!