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Compatibility Issue from 64bits to 32bits

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Hi,

 

I recently installed the SAP BO Analysis 2.2.2.55076 version (64bits) on my laptop having Microsoft Office 365 64bits. I was first in MO 365 32bits and generated a lot of reports with BO 1.4. I can open these reports, refresh the data without any issue.

 

The issue appears when I share my Excel files containing my BO reports to other users having version 1.4 on 32 bits version. The users cannot refresh the data and the crosstab does not appears in the components tab.

 

When any users send me a report created on version 1.4 32bits I can open the file, refresh the data without any issues, but once I save this file and send back to the user that created that report, then the same issue appears, the crosstab disappears and no way for them to refresh the data.

 

This issue was also present for me on BO 1.4 64 bits version before I upgraded to my actual 2.2 version, so I really don't know if it's a product limitation or it's an issue on my setup.

 

I attach 3 screenshots, one containing my BO version, another containing the Components tabs from my laptop, and last one containing the Components tab when any other user open my file.

 

Can anybody help me or guide me on this?

 

Thanks in advance for your support.


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