Known issue in AO related to Input Help (aka F4 Help)

Hi everyone,

I have seen many incidents sent to SAP related to an issue in Analysis for Office when using Input Help (AKA F4 Help), in BW 740 systems.

The scenario is the following:

1. Click on the Input Help:
   
2. All values are shown on the list. Select any value and click on OK (in this case I am selecting "Not Assigned"):
   
3. The value will be entered on the input:
   
4. Click on the Input Help again and it will show only the value selected on step #2:
   

This issue is fixed after implementing SAP note below on the BW system:

2107060 - RSBOLAP: Correction for SAP Note 2065089 (reader reset)

I also strongly recommend that you check the SCN post below which contains many SAP notes related to BICS (communication interface used by Analysis for Office) depending on the Support Package of your BW 740:

Very Important BICS notes for BW 740

Kind regards,

Filipe