BILaunchpad is not reading in the xml configuration file

Hello,

I was putting together a new desktop build for the client PC’s, and has come across an issue with AO for office 2.2 This is on Windows 10 / office 2013. When launching the analysis for office in excel, the SAP BO Launchpad is not reading in the xml configuration file , both Admin and roaming versions, to allow the end user to select the BO system (sapbop), instead it shows a standard formatted “template” url. I have had a good look around the SAP sites, and cannot see anyone with the same or similar issues (KBA/Notes / SCN etc). Can you help?

Thanks,

Sudam